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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chad Muncy

Chad Muncy

December 22, 2025

5  out of  5
rating by Chad Muncy
"Leah is always very helpful and gets things done in a timely fashion, best insurance agent I’ve ever had!!"
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John Wilson

December 18, 2025

5  out of  5
rating by John Wilson
"Leah has always been phenomenal to work with. You can tell that she cares about her clients and strives to do what’s best for them. Highly recommend!"
We responded:
"Hey John, Thank you for your wonderful feedback! I'm glad to hear that Leah has made such a positive impact and that her dedication to clients shines through. Your recommendation means a great deal to us! If you need anything, please don't hesitate to call. - Jimi"
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Paige Barnes

December 18, 2025

5  out of  5
rating by Paige Barnes
"Everyone I've talked to is super sweet from Charlie to elle and now Leah. They explained everything perfectly and made it make sense to me. I'd definitely be lost without Leah helped me find the vin number when I didn't know where to look."
We responded:
"Hey Paige, Thank you so much for your thoughtful review! I'm really glad to hear that Charlie, Ellie, and Leah were able to help. It means a lot to us that our team could support you and make things easier to understand. We truly appreciate your kind words and are always here to help whenever you need us! - Jimi"
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stephanie harding

December 15, 2025

5  out of  5
rating by stephanie harding
"This was a very excellent experience they just told what they needed and now I have insurance with no problems. I would recommend this agent. They were awesome"
We responded:
"Hi Stephanie, Thank you so much for your wonderful feedback! I’m really glad we could make the process simple and stress-free for you. It means a lot to hear that you had such a positive experience, and I truly appreciate your recommendation. If you ever need anything else or have questions about your insurance, don’t hesitate to reach out—We are here to help! - Jimi"
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j. drake

December 11, 2025

5  out of  5
rating by j. drake
"Ever since I switched over to Jimi Woodruff-State Farm, I couldn't be more happier! I have all of my insurance coverages with them and they've been helpful every step of the way. From the moment you enter the office, or call over the phone, everyone is so pleasant and attentive. Leah has especially been super helpful to me as I've navigated changes and with any questions I've had along the way. Best insurance company experience that I've had!!"
We responded:
"Thank you for your fantastic review! We’re so happy to hear that you’re enjoying your experience with my agency. Leah and the whole team truly appreciate your kind words and are glad to have been able to assist you through every step. It’s our goal to make insurance simple and stress-free, and your feedback lets us know we’re on the right track. We look forward to continuing to provide you with excellent service! - Jimi"
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Paul Qualle

December 5, 2025

5  out of  5
rating by Paul Qualle
"I have been very happy moving my auto and home coverage to the Woodruff agency. Their responsiveness and willingness to help has been exceptional. Leah has been most helpful in working with my home owners coverages to help it fit our needs and budget."
We responded:
"Hi Paul, Thank you so much for your kind words and for trusting my Agency with your auto and home coverage! We're thrilled to hear that Leah was able to provide you with exceptional support and tailor your homeowners coverage to fit your needs and budget. It means a lot to us to know that our responsiveness and dedication have made a positive difference for you. Please don’t hesitate to reach out if you ever need anything — we’re always here to help! - Jimi"
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Kristie Crites

December 3, 2025

5  out of  5
rating by Kristie Crites
"Always a pleasure to work with and the office staff and agents are very quick to respond to my inquiries and get what I need taken care of."
We responded:
"Hey Kristie! Thank you so much for your kind words! We're thrilled to hear that our team has been quick and helpful in addressing your needs. It’s always a pleasure working with you, and we look forward to continuing to support you in the future! - Jimi"
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Khristina

November 26, 2025

5  out of  5
rating by Khristina
"I highly recommend this office! I worked with Leah, and she was absolutely amazing and answered all my questions! Switching insurances for the first time in 10 years and she made it so easy!"
We responded:
"Hey Khristina, Thank you so much for your kind words! We're thrilled to hear that Leah was able to make your insurance switch smooth and easy—she truly cares about making the process as stress-free as possible. It means a lot to us that you felt supported every step of the way. We’re here anytime you need us! - Jimi"
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Lisa Dallman

November 26, 2025

5  out of  5
rating by Lisa Dallman
"Always very professional and timely with their responses. Leah is great to work with. She follows through and lets you know what is going on at all times which I appreciate."
We responded:
"Hi Lisa! Thank you for your kind words and for taking the time to share your experience! We're so glad to hear that Leah’s communication and dedication have made a difference. Providing professional and timely service is our priority, and your feedback means a lot to us. We look forward to continuing to support you! - Jimi"
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J Po

November 15, 2025

5  out of  5
rating by J Po
"Long time SF customers. We relocated to the Wilmington area this summer and randomly reached out to a State Farm agent in the area. We could not be more pleased. Leah has answered every question. She set up all of our new policies as needed and has always taken the time with me as a new customer. Highly recommend!!! Thanks Leah"
We responded:
"Thank you so much for your wonderful review! We’re truly honored to have longtime State Farm customers like you choose us here in Wilmington. Leah is thrilled to hear your kind words—she takes great pride in making sure every question is answered and every policy is perfectly tailored to your needs. It means a lot to us that you feel supported and valued as a new customer. We’re grateful for your trust and recommendation, and we look forward to continuing to serve you and your family for many years to come! Thanks again! - Jimi"
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Torrie Zink

November 13, 2025

5  out of  5
rating by Torrie Zink
"I'm new to Wilmington with several rental properties. Peyton was so essential in making me feel comfortable getting them insured properly! I had some questions so I stopped in the office yesterday, and Peyton and her colleagues were all very knowledgeable and wonderful to work with. I highly recommend THIS State Farm group, and especially Peyton!"
We responded:
"Hi Torrie, It was great meeting you! Thank you so much for your kind words and for taking the time to share your experience! I'm thrilled to hear that Peyton made you feel comfortable and confident in getting your rental properties properly insured. Peyton is very passionate about helping others. It's wonderful to know that her knowledge and service stood out during your visit. We truly appreciate your recommendation and look forward to continuing to support you with all your insurance needs here in Wilmington! - Jimi"
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Anny

November 7, 2025

5  out of  5
rating by Anny
"I really enjoyed working with Charlie! He was patient and professional, taking the time to clearly explain every detail so that I could make an informed decision. He never rushed me and always responded to all my questions. I really appreciated his candor and how simple he made the entire process. If you want someone who is both knowledgeable and caring, I highly recommend Charlie!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Charlie provided you with patient, professional, and clear guidance throughout the process. It's wonderful to know he made everything simple and took the time to address all your questions. We appreciate your recommendation and are grateful you chose to work with us! Please don't hesitate to reach out to us if you need anything in the future. - Jimi"
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Jim Blair

November 4, 2025

5  out of  5
rating by Jim Blair
"Worked with Leah to update a renters policy. She was quick, proactive, offered options, and knew her stuff. She made it easy to get the changes done."
We responded:
"Hey Jim! Thank you for your wonderful feedback! I'm glad Leah was able to assist you promptly and provide clear options to update your renter’s policy. It’s great to hear she made the process smooth and hassle-free. We appreciate your trust and look forward to supporting you with any future insurance needs! - Jimi"
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T U J H

October 31, 2025

5  out of  5
rating by T U J H
"We have only wonderful things to say about Jimi Woodruff Branch of StateFarm! Truly a Blessing when you are looking for a trust worthy location we have been @ this specific branch for 4 years now after relocating here to the east coast, we have been part of StateFarm family for almost 25 years! These GuyZz have been truly amazing people to work with and to have in your back pocket!! My Husband just recently switched coverage from one car to the next on the phone while at the DMV got it all squared away in a matter of Minutes! All thanks due to a Lady on the other line named Leah!! Thank you So Much for being a great part of a long day! We really do appreciate this whole team working together to help us get through all of the things that life can throw your way!"
We responded:
"Thank you so much for your heartfelt and glowing review! We’re truly honored to have you as part of our State Farm family for so many years and especially grateful that you chose my agency after your move to the East Coast. Leah and the entire team are thrilled to hear that we could make a long day easier for you and your husband. Providing trustworthy, efficient, and caring service is what we strive for every day. We look forward to continuing to support you through all of life’s twists and turns. Thanks again for your kind words and loyalty! - Jimi"
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Sarah Smith

October 30, 2025

5  out of  5
rating by Sarah Smith
"I cannot give enough positive praise to this agency for their excellent service! This office is very quick for response time, friendly, and efficient. I worked with Leah throughout the process of ensuring coverage was up to date for my parents and greatly appreciate how informative and patient Leah was with my questions and concerns. I highly recommend their office and services!"
We responded:
"Hey Sarah, Sorry for the late response our account had us locked out. Welcome to NC and we are looking forward to being here whenever you need us!"
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Jay Bader

October 10, 2025

5  out of  5
rating by Jay Bader
"Jimi and his staff (Leah) are very helpful and easy to deal with. Personable thoughtful interactions tailored to my needs 😊"
We responded:
"Hey Jay, thank you so much for leaving us a 5 star review! We appreciate your trust in allowing us to handle your insurance needs. If you have questions or need assistance, please do not hesitate to reach out to us- That's what we are here for! Thank you again. - Jimi"
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David neely

October 2, 2025

5  out of  5
rating by David neely
"Leah was fast to answer all l my questions and patient when I did not get right back with her. Thanks State Farm!"
We responded:
"Hey David, I can't thank you enough for your continued support over the years. It has been great seeing you and your family grow. Thank you for taking the time to leave us a review. Stop in and say hi next time you are near the office. - Jimi"
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DeLana Adkins

September 26, 2025

5  out of  5
rating by DeLana Adkins
"Jimi Woodruff and his team are top notch! Hands down the smoothest transactions with every call or text and they are always so happy to be able to help their clients. Can not imagine being with anyone else."
We responded:
"Thank you DeLana for the kind words. We really appreciate you and your family! We look forward to working with you for a very long time."
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Karen Hess

September 22, 2025

5  out of  5
rating by Karen Hess
"Charlie, with Jimi Woodruff’s State Farm, is the best to work with! He is professional and proficient, but also thoughtful and quick to respond and help."
We responded:
"Hey Karen! Thank you so much for taking the time to leave us a 5-star review. I am so glad to hear about your experience with Charlie. He is very committed to providing the highest level of service to our customers. I will make sure to share your comments with him and the rest of our team. As always, if you need anything, please don't hesitate to reach out. - Jimi"
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Patti Henderson

September 13, 2025

5  out of  5
rating by Patti Henderson
"Both agents we worked with were friendly, helpful and quick with our requests. Thank you!"
We responded:
"Hi Patti! Thank you for leaving us a 5 star review. I will be sure to share your feedback with our team. Peyton and Charlie are both valuable assets to the team and I am glad they were quick, friendly and helpful with your requests. Thank you again! - Jimi"
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Danny Richani

September 12, 2025

5  out of  5
rating by Danny Richani
"I've been a customer of Jimi Woodruff since before he took over that business, almost 30 years. What kept me with him was how truly awesome he and his staff are - CONSISTENTLY. The few times I needed them, they were truly spectacular. Their work and efforts during that time allowed me to focus on getting my life back in line and not having to fight, worry, and stress. This team is sincerely not "one of the best", but THE BEST I've had the honor of working with. EVERY person I've had a conversation with has given me a sense of comfort, trust, and support. One of my favorite things Jimi has done, is having a meeting with my then 16 year old daughter and myself prior to adding her to my insurance and the amazing conversation that took place. Yes, I get it, a lot of businesses say they care, I'm sure some do, Jimi Woodruff and associates proves it out."
We responded:
"Thank you so much for your incredibly kind and heartfelt review! We are truly honored to have had the privilege of serving you and your family. It means the world to us to know that our team has been able to provide consistent, trustworthy, and supportive service during times that mattered most to you. We believe deeply in building genuine relationships, and hearing that our efforts have helped bring you comfort and peace of mind is the greatest reward we could ask for. I'm especially glad that the meeting with your daughter was meaningful—it’s moments like those that remind me, why we do what we do. Thank you again for your loyalty and trust. We look forward to continuing to serve you and your family for many years to come! - Jimi"
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Bless Man

September 12, 2025

5  out of  5
rating by Bless Man
"Had to take some medical bills to them and I was seen by Charlie. He was very professional, quick to get you answers to all your questions no matter what. I been with them for years and will continue. Oh and Charlie talked to me about life insurance and quotes. They have my vote."
We responded:
"Thank you so much for your wonderful review! We're glad to hear that Charlie provided you with professional and prompt service, and that he was able to answer all your questions thoroughly. It means a lot to us to have your trust and loyalty over the years. We're also happy that the life insurance conversation was helpful for you. We truly appreciate your vote of confidence and look forward to continuing to serve you for many more years! - Jimi"
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michael golacinski

September 8, 2025

5  out of  5
rating by michael golacinski
"Leah is great. We moved here 6 months ago and she answered all my questions and been a big help in getting all our insurance needs taken care of."
We responded:
"Hey Michael, I am so happy to hear that Leah was able to answer all your questions and assist you with getting your insurance needs taken care of. Leah is very passionate about helping others and I will be sure to share your comments with the entire team. Thank you so much for taking the time to leave us a 5 star review! It means teh world to us. - Jimi"
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Steven Bou

September 3, 2025

5  out of  5
rating by Steven Bou
"Jimi and Leah did a fantastic job. They were very friendly, time efficient and professional. They also saved me some money which is an added bonus. Highly recommend."
We responded:
"Hey Steven!! Thank you very much for leaving us a review. I cant tell you how much we appreciate it. I'm glad that we were able to earn your business and we look forward to assisting you and your family in the future. Take Care- Jimi "
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Darrin Days

August 28, 2025

5  out of  5
rating by Darrin Days
"I love Leah… She’s amazing… a pleasure to work with. She help me understand all that I needed to know, and always there if I have a questions. Thanks Leah… keep up the amazing work"
We responded:
"Thank you Darrin!!! We really appreciate the positive feedback. Leah is an amazing asset to our team and I am excited to share your feedback with her today. If you need anything, please don't hesitate to stop by and say hello. Thanks- Jimi"